Contact

Talk to the Faida team.

Ask us about setup, plans, or moving your records into Faida. Tell us a little about your shop so we can help.

A direct line to the team

What can we help you with?

Tell us what you’re trying to do and where you got stuck. For app questions, include your device and Faida version.

Already using Faida? Open Support in the app to keep your messages and our replies together.

You can also email hello@faida.app.

Your name

Email address

Phone number

Add an email address or phone number so we can reply.

What is this about?

Help with Faida

Your message

Please never send a password, PIN, payment card details, or private customer records. We use your details to answer this enquiry. Privacy policy.

support@faida.app

Installation, activation, billing, or device questions.

View studio location →

Algolab Limited, the team behind Faida.

algolab.africa →

Contact the studio about partnerships or other software projects.

What to include

Download Faida and create a portal account. You can contact support after installation if activation needs help.